ABOUT US
Small Groups Are Our Passion
Why Travel With Us
Expertise
Personal Service
Value
OUR TEAM
Jeanne Reuter
President, CTC, Certified Luxury Specialist
[email protected]
Can’t travel without: A good book and my IPhone
Still on my travel bucket list: Australia/New Zealand, Africa, Peru and anywhere else I haven’t been to, which is still quite a few.
Passions besides travel: Family and Gardening
I’d never thought I would: be in business for 30 years and have traveled to so many places around the world!
Ann Valley
Senior Travel Advisor and Certified Group Consultant
[email protected]
Can’t travel without: My backpack. It holds pretty much everything I need when I’m traveling.
Still on my travel bucket list: Tahiti, Greek Islands, Antarctica, Africa – Morocco, Galapagos Islands
Passions besides travel: water sports, floral design and sewing
I’d never thought I would: Swim with the Whale Sharks
Testimonials
My husband and I just returned from a lovely week in France. I had started researching on my own and quickly became overwhelmed. Ann and Flora helped us plan our trip, lodging and airfare. Their knowledge and thorough assistance helped ensure we had a positive and memorable experience.
We use Bayside Travel frequently. They are always responsive to our needs anytime we request information. We recently went to Africa, and we got some misinformation from the vendor (Not Bayside Travel) and they made it right. Also, we met a couple while in Africa that booked online and they did not book an excursion and by the time we got to South Africa, the once in a lifetime tour (Robin Island) was sold out. Thank goodness we booked this with Bayside Travel before we left for home!
I was referred by my sister, I called looking for the senior consultant, but before the call my prayers were provide me with who’s best to handle what I’m in need of. I received a return call and it was an honor to speak with Ms. Ann Valley. She was attentive, she answered my questions, provided quality customer service, respect and worked in a timely manner –reviewing itenary as soon as call ended (after my mistaken email info). She offered what would work out for my husband and I, insurance is important!!! I’m looking forward to using Bayside Travel Agency now and for future family traveling planning!!! Thank you for your time Ms.Valley!
From initial discussion to assess my interests and plan the itinerary, to booking the air, lodging and cruise, Jeanne and her staff did an excellent job ensuring a fun filled and memorable vacation.
Always Welcome the customer’s with a smile and willing to help.
I used Bayside Travel to book my Jamaica resort for my friends destination wedding. I used my own frequent flyer miles for the airfare on Delta. I was scheduled to fly Mpls-Atl-Montego Bay, but my plane to Atl had mechanical issues and was delayed causing me to miss the last Delta flight of the day to Montego Bay. I had to get there for a grooms dinner! I called Bayside Travel (even though they hadn’t booked my air) their agent Lauren got on the phone immediately with Delta to find a way to get me to Jamaica, while another agent calmed me and walked me through various scenarios. Bayside Travel was able to get Delta to transfer me to another airline once I got to Atlanta, and I made it to Jamaica that night.
They delivered this GREAT customer service, and they hadnt even booked my airline ticket for me! Without Bayside Travel, I would have been on my own in Atlanta, and staying overnight hoping to get on a morning flight out. THANK YOU THANK YOU THANK YOU Bayside Travel for getting me to my destination!
Ann Valley was our consultant in booking our Jamaica Trip for our daughter’s destination wedding. Ann specializes in group travel and did an awesome job booking our group.
Ann kept watch on our trip and made sure we had funds returned when the price went down.
She also made all reservations and made the trip stress free. Would recommend using Ann for trips
I have used Bayside Travel for many years. BEST people ever. They know my likes and dislikes so we always get exactly what we are looking for. They are amazing. Over the years I have tried a few other agencies (due to booking with friends) and never again. Now my friends use Bayside also. Just way too easy to work with and when we wanted to stay a few extra days the resort said no way. All booked up. She called and got a room for the extra days, and then took it upon herself to rearrange the flights and everything for us. Without me asking!
They are amazing. I wouldn’t still be using them after all these years if they weren’t.
Great staff and very knowledgeable
Certifications & Awards
